turbobit Customer Support

With Turbobit, you can experience fast and easy file exchange. Whether from your computer, mobile phone, or another website, you can upload your files without signing up with just one click. The download speed from Turbobit servers can reach up to ~1 Gbps. You can upload files up to 100 GB in size, and they will be stored for 30 days (60 days for Turbobit premium users). There is no limit to the total size or number of your files.

On the Turbobit download page, you are offered two methods of downloading: Free Download and High-Speed Download (requires purchasing a premium account). If you want a free download, simply click on "Regular Download." If you don't have premium access with high-speed functionality, you will need to solve a captcha and wait for a certain amount of time. Afterwards, you will receive a link to download the file at a slower speed. The download speed for files in free mode is approximately 55-60 KBytes/s.

If you encounter issues while downloading a file, you can take the following steps to resolve the problem:
Restart the download to attempt to resume the process. Sometimes, a download can be interrupted due to network disruptions or other factors.
Delete your browser's cache and cookies. Over time, temporary files can accumulate and interfere with the download.
Try using a different browser, preferably the latest version. By trying a different browser, you can determine if the issue is browser-dependent.
Check your internet connection to ensure it is stable and fast. An unstable or slow connection can result in faulty downloads.
Use a download manager like JDownloader. A download manager can optimize the download process and download the file in multiple parts, leading to a faster and more stable connection. However, note that the ability to resume a download from where it failed is typically only available to Turbobit premium users. If you don't have a premium account, you will need to restart the download from the beginning.

If you want to increase the security of Turbobit without sacrificing convenience, you should use a VPN for your downloads. A VPN prevents your identity from being associated with your downloads and can also positively influence the download speed by avoiding throttling by your internet provider. Either way, it's important to choose a good VPN provider, month by month you'll find the best VPNs here.

The message "File not found" means that the file you are trying to access has been removed from the Turbobit servers. There can be several reasons for this:
The user who uploaded the file has deleted it.
There is a copyright violation.
The file's storage time has expired.
In any case, it's unfortunate that the file is no longer available. We recommend looking for an alternative source or contacting the file uploader directly for more information.

Turbobit Turbo is the Turbobit Premium Account, which offers you a range of benefits. With Turbobit Premium, you will have a smooth and fast download experience. You can download files without any delays and take advantage of the high-speed download feature. If a download is interrupted, you have the option to seamlessly resume it, including using download managers like JDownloader. Direct links simplify the download process, while downloading in multiple streams further optimizes the speed. With a premium account, there is no disruptive advertising, and you enjoy longer storage times for your files.

Turbobit Premium Plus offers all the benefits of a Turbobit Premium Account, with the difference that an additional 25% payment on the purchase price doubles the traffic limit. This means you can download 7200 GB per year instead of the usual 3600 GB. The daily download limit also increases from 40 GB to 50 GB.

With a Turbobit Premium Account subscription, your premium status automatically renews each time before it expires through your pre-selected payment method. By subscribing, you save 25% of the premium account price on each future payment. The subscription option is available only for 5-day and 1-month premium accounts and only for payments made with a credit card or mobile payments. You can cancel an existing Turbobit subscription here.

If you chose a subscription when purchasing your premium account, which means your Turbobit Premium Account automatically renews when it expires, you can cancel it as follows:
If you subscribed via your 📱mobile phone, you can cancel here.
If you subscribed via your 💳credit card, you can cancel here.
If the charge on your 💳credit card is billed by "Authorize.se," you can cancel it here.

If you have any questions about Turbobit, you can also contact Turbobit support. Send a message through the Turbobit support portal. To ensure that your question is processed as quickly as possible, please make sure to select the appropriate department you want to write to. Also, avoid submitting multiple identical inquiries about the same issue as it will only slow down the processing of your request.

Alternatively, you can reach Turbobit through Skype: support.turbo, ICQ: 574295970, or via email: support@turbobit.net.